Select “SHOW ME HOW” for a quick guide on using. 2019-20MY Ascent I have a password but…, How to add wireless CarPlay to your vehicle, 5 quick and easy ways to fix text message problems with CarPlay, The best iOS apps that are compatible with Apple CarPlay, How Apple Can Continue to Innovate with CarPlay in the Future, How to Retrieve Deleted Notes on Your iPhone or iPad, Can’t watch YouTube in 4K on macOS Big Sur? Bluetooth connectivity issues preventing phones from connecting properly and calls from being made as well as disabling Apple CarPlay or Android Auto functionality with the system. Confirm the device’s operating system; CarPlay (iOS) or. Manufacturer Communication Number: 15-220-18R. Does anyone know definitively if the 2019 Ascent supports wireless Apple CarPlay? If you’re thinking of upgrading to a Subaru Outback and haven’t had a new car in recent years, you may not know much about what Apple CarPlay is. It’s easy! First, disable CarPlay in Screen Time > Content & Privacy Restrictions >  Allowed Apps > toggle off CarPlay. Version 2.17.43.30 was released in December 2017 and 0.18.22.20 released in July 2018. Apple CarPlay is the smarter, safer way to use your iPhone in your Subaru. CarPlay Issue. 2019 Ascent Touring, using IPhone 8 Plus, both with latest updates, using a new Apple cord. 2019-20MY WRX and WRX STI Go to Settings > General > Reset > Reset Network Settings, Follow these steps: on your iPhone, go to Setting > CarPlay > My Car > and Forget this car. Confirm CarPlay is enabled. I've never seen a positive review of the nav in any Subaru, or in most any other car, for that matter. NOTE: The following supplemental information provides additional How-To information for CarPlay and Android Auto Setup. REVISED: 10/30/18, https://www.nhtsa.gov/recalls?nhtsaId=10150952, https://static.nhtsa.gov/odi/tsbs/2018/MC-10150952-9999.pdf, https://www.nhtsa.gov/recalls?nhtsaId=10150927, https://static.nhtsa.gov/odi/tsbs/2018/MC-10150927-9999.pdf, NUMBER: 15-220-18R NHTSA ID Number: 10171083 Manufacturer Communication Number: 07-165-20R Summary This Service Information …, NUMBER: 11-136-14R DATE: 03/26/14 REVISED: 05/13/14 APPLICABILITY: 2013-14MY BRZ SUBJECT: …, NHTSA ID Number: 10168567 Manufacturer Communication Number: 15-228-18R Summary This bulletin provides …, NUMBER: 11-143-14 DATE: 06/25/14   APPLICABILITY: 2015MY Impreza WRX 2.0L …, NUMBER: 06-44-12R DATE: 10/22/12 REVISED: 04/02/14 APPLICABILITY: 2013-14MY BRZ SUBJECT: …, NHTSA ID Number: 10171916 Manufacturer Communication Number: 07-142-18R Summary This Service Information …. Spotty bluetooth connection prevents calls and Apple CarPlay or Android Auto functionality. @UGCspawn Had this same issue - I've had a couple of cars with Carplay and this is the only one that disables the USB ports (other than charging) when phone plugged in. Is the cable used to connect the phone OEM? Confirm the phone is charging, after connected to the USB hub. Then, go back and turn Car play in Allowed Apps. From the spacious Subaru Ascent SUV to the sporty WRX model, Apple Subaru has something you'll love. EQ Settings with the 9-band graphic equalizer, NXP6686, 4.Compatible Functions: Support Google Play and multiple languages. “Allow CarPlay While Locked” can be selected. 2018-19MY Legacy and Outback This means apps like CarPlay might be disabled. Available on all new Subaru models, Apple CarPlay is the best way to connect your Apple iPhone to your Subaru STARLINK system. Apple CarPlay and Android Auto Connectivity Concerns. This is an issue with the Head unit, or the USB remote ports that run to the head unit. You can get directions, make calls, send and receive messages, and enjoy your favorite music. Condition confirmed as reported by the customer? Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Apple support says it’s a Subaru issue. 5th Gen Impreza Issues & Problems. From here, you can manage all the vehicles associated with the iOS/. Please complete checklist provided at the end of the document and keep it available for future reference. CarPlay issues with iOS 13 With iOS 13, Apple simplified the CarPlay Dashboard. Subaru Starlink with full-screen Apple CarPlay Manufacturer image One of our main gripes about the 2020 Subaru Outback was with the automaker’s new Starlink 11.6-inch touchscreen. For CarPlay with a USB cable, plug your iPhone into the USB port in your car. So as to shield the iPhone passcode that can be hacked via lightning ports. REVISED: 09/05/18, https://www.nhtsa.gov/recalls?nhtsaId=10146474, https://static.nhtsa.gov/odi/tsbs/2018/MC-10146474-9999.pdf, Last update on 2021-01-19 / Affiliate links / Images from Amazon Product Advertising API. CarPlay is a smarter, safer way to use your iPhone while you drive. A STARLINK Multimedia system with Apple CarPlay ® and Android Auto ™ integration comes standard on the 2021 Forester. SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. Information located in the Harman Investigation Guide-Questionnaire may be required to understand fully how to duplicate the condition. This can happen up to three or four times a song! Plus, you can now use your CarPlay’s dashboard to control your HomeKit accessories, like garage door openers. They performed the upgrade in an attempt to resolve the no-sound issue I took it in for (eventually the amp was replaced). Support. Always use a high-quality OEM USB cable to connect the phone. If so…. I actively avoid built-in navigation. Apple CarPlay and Android Auto Connectivity Concerns CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. If the N/G condition persists after performing the instructions supplied in steps 1-6 above, try using another known-good certified OEM / Manufacturer-compliant connecting cable in the customer’s vehicle to rule out a faulty connecting cable. This site uses Akismet to reduce spam. Pair your phone with the car and give permission to connect when your iPhone is locked. SUBJECT: Harman Audio / Infotainment: Troubleshooting Reboot again. Confirm the Android Auto feature on the device is set to accept new car connections. If “Content and Privacy Restrictions” are enabled, the slider will be green. Within Settings in my iPhone (iOS 13) it just says that is you have a car/model that supports wireless Apple CarPlay long press the "push to talk" button. Software Updates and Technical Service Bulletins (TSB) ∞ Subaru has released multiple software updates to try and find a solution without replacing the head unit. Have you tested using a different known good OEM cable? This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Can’t Unlock Apps on Mac With Your Apple Watch? DATE: 03/08/18 Unique UI design, redefining the interactive interface, simplify operation process to enhances the reaction speed. “Forget This Car” can be selected to remove a vehicle and start over from scratch if necessary. Confirm Restrictions have been disabled by going to: If the slider is to the left (slider is gray), CarPlay is restricted. The iOS 13 dashboard makes it easy to keep track of Maps, audio controls, and Siri Suggestions. I think there's something wrong with the Apple cable (those things are pretty fragile, and don't always feed through the cable channel). all Carplay problems started for me with 18.38.50 update ... I’ve e mailed Subaru who says it’s an Apple problem and they need to do a software upgrade. I know some cars do. In case of iOS 11 and prior go to: Settings > Screen Time > Content and Privacy Restrictions. Make sure CarPlay and Siri are activated on your Apple … 1 … 【Built in DSP】Amazing sound output, many users said it even beat factory sound. Subaru outback 2018 starlink / CarPlay I ssues Way to Vegas - Car and phone connected - Turned off car and grabbed phone - Turned car back on, and … 2018-20MY Crosstrek NOTE: In case of iOS 12 and up please follow steps below: a) Confirm CarPlay is enabled by going to: Settings > Screen Time > Content and Privacy Restrictions. How do you cancel Disney+ on Roku, Apple TV, and Android? Then when you verbally request "Get Directions to the Nearest " you get the response something like "CarPlay cannot find the maps application on your phone, you can Either move the slider to the right (green) or press Enable Restrictions (you may be required to create / use a password to use the Enable Restrictions function). Subaru Service Bulletins are intended for use by professional technicians ONLY. OEMDTC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Our website is made possible by displaying online advertisements to our visitors. Compare new Subaru SUVs to see whether the new Outback or Subaru Forester SUV is right for you, or test-drive the new Subaru Impreza sedan to upgrade your commutes. If I start with another cable, it's fine until I use the Apple cable at which time CarPlay remains off. the Digital Sounds Processor with 15 bands EQ can be adjusted as your like and different default styles optional(Flat, Rock,Pop Jazz, Classic ), Built-in Amplifier 4*50W, you can enjoy a new auditory. I would choose 1) Android Auto (or CarPlay if I were an Apple guy), 2) A phone mount, and my own phone, connected with Bluetooth, in a car with no nav, 3) Some other car, if buily-in nav was necessary to get some other desired feature. Best practices and fixes for Apple CarPlay: NOTE: in case of iOS 12 and up please follow steps below: APPLE CARPLAY AND ANDROID AUTO CONNECTIVITY CONCERN CHECKLIST. 6-channel Audio output converters, support. Trying to enable USB Carplay (I posted an image showing how to turn that off earlier). Based on what I was seeing on this like, it makes it sound like if I have a starlink system which I believe I do, that it’s easy to upgrade to CarPlay: Subaru Apple CarPlay: Everything You Need to Know REVISED: 11/15/19, https://www.nhtsa.gov/recalls?nhtsaId=10168573, https://static.nhtsa.gov/odi/tsbs/2019/MC-10168573-0001.pdf, NUMBER: 15-220-18R Apple CarPlay® is the smarter, safer way to use your iPhone in your Subaru. The real issue here with Subaru is the Clarion Head Unit that they put in these cars is less then ideal. 3 to confirm the phone has been set up properly. Check out inventory at Groove Subaru: https://www.groovesubaru.com/new-inventory/index.htmThere's an update to the new Subaru Apple CarPlay system. The customer’s phone will most likely also be required unless a similar phone is available for testing. IMPORTANT CAUTION:  Always disconnect the Telematics Data Communication Module (DCM) BEFORE any swapping of head units. Harman Audio / Infotainment: Troubleshooting Apple CarPlay and Android Auto Connectivity Concerns – 2017-2020 Subaru, Chrysler Dodge Fiat Jeep Ram Alpha Romeo Recalls, AL66A 2015 SUBARU Outback and Legacy Micro SD Navigation Card, MAP for North America, USA/Canada Part Number 86283AL66A, Dasaita 9" 1 DIN Android 10.0 Car GPS Player Navigation for Subaru WRX 2016 2017 2018 Head Unit with Octa Core 4GB Ram 32GB ROM Auto Radio WiFi Car Stereo, Android 8.1 Car Stereo for Subaru Forester Stereo 2008-2018 Radio GPS Navigation Headunit | 9 Inch Octa Core 1024x600HD | Support Bluetooth Steering Wheel WiFi USB SD 4G | Free Backup Camera |, SYGAV Android 10 Car Radio Stereo for Subaru Forester WRX XV Crosstrek Impreza with Carplay GPS Navigation HD 1280x720 Touch Screen Head Unit, AL68A 2016 SUBARU Outback and Legacy Micro SD Navigation Card, MAP for North America, USA/Canada Part Number 86283AL68A, SG620 2014 SUBARU Forester 14 SD Navigation Card, MAP Update Version 2012 Q3 for North America, USA/Canada Part Number 86283SG620, VA620 2015 SUBARU WRX/STI SD Navigation Card,GPS CHIP, MAP Data for North America, 8GB, USA/Canada, OEM Part Number 86283VA620, VA600 2015 SUBARU WRX/STI SD Navigation Card,GPS CHIP, MAP Data for North America, USA/Canada Part Number 86283VA600, AL85A 2017 17 SUBARU Outback and Legacy Micro SD Navigation Card, MAP for North America, USA/Canada Part Number 86283AL85A, Universal Trimmable Screen Protector for All Subaru Navigation (3-Pack), Anti-Glare and Anti Finger Print, 8 x 7 inches, EyeSight / Lane Departure Deactivate DTCs – 2019-2020 Subaru, Reprogramming File Availability for Idle Stability and Extended Engine Cranking – 2013-2014 Subaru BRZ, Harman Audio / Infotainment: Display Screen Freeze-Up or Black (Blank) Concerns – 2017-2020 Subaru, Reprogramming Files for DTC P0606 – 2015 Subaru Impreza, Diagnosis of DTCs C1249 – 2013-2014 Subaru BRZ, Battery Sensor Removal and Installation Precautions – 2019-2020 Subaru Forester, File a Vehicle Safety Complaint with NHTSA, https://www-odi.nhtsa.dot.gov/VehicleComplaint/, https://vpic.nhtsa.dot.gov/decoder/Decoder, Confirm the condition as reported by the customer. Apple CarPlay & Android Auto seamlessly integrate your smartphone into your Subaru so you can access your music and much more without having to pick up your phone. If slider is green, CarPlay is allowed. CarPlay allows you to get directions, make calls, send and receive messages, and listen to music while keeping your focus on the road. Restart. If the above steps do not resolve the customer’s concern with CarPlay/, The home page of the user’s phone will be displayed in. After the latest upgrade of the software at the Subbie dealer by Apple Carplay has started to act up. Please review the supplemental information beginning on pg. The updated Subaru Starlink works much better than the older version, and Apple CarPlay improves customer satisfaction in the new 2020 Subaru Forester, Outback, Crosstrek, Ascent SUVs, and … I think I’ve…, Have an old iPad – 2014, want contents transferred to my deceased husbands 2017 iPad. How-to Fix, How To Use Apple’s Breathe App For Meditation. If the N/G condition persists, the connecting cable is likely to be OK. Very annoying. When trying to test it out, long pressing the "push to talk" button does nothing. Regardless, the issues seem to center around one (or both) of two issues. If so…. Also the only car I've had that only connects 1 bluetooth at a time - others connected but you could only use 1 bluetooth connection - so my iPhones … Starlink gets a needed software update that will affect the 2020 Subaru Outback and Legacy models. Verify the cable being used to connect the device is a OEM (e.g. For me, I had to reset all settings to get CarPlay to work on my Nissan. Ensure CarPlay is enabled (slider is green). On your iPhone, go to, In Settings > General > CarPlay, tap your car then choose. Apple CarPlay Issues with Maps BTW, has anybody with an iPhone ever had the following CarPlay issue: Plug in the phone and maps come up on display, looks fine. 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